Safeguards
We are an open company, we have no secrets from our clients. Therefore, we want our clients to have comprehensive information about our services, including our guarantees and the risks of the client. Just about the last points almost all companies in this area are silent. After all, if the client does not ask questions about guarantees and risks, it is better not to raise these “slippery” topics.
We are talking about it ourselves. So what risks does a person who wants to obtain a residence permit in Slovakia bear, and what guarantees does our company offer?
Since the decision to grant a residence permit is not made by a specific company, but by the Slovak Police for Foreigners, no company can guarantee 100% receipt of a residence permit. The police may have their own reasons for refusal, for example: facts of abuse of stay in the EU, which the client has concealed from us and the police, provision of untruthful information and other reasons.
For our part, we guarantee
● provide services at the highest level, inform the client about the progress of all processes, provide non-biased information, fight for each client until the final positive decision on granting or extending the residence permit status.
● 100% refund of the cost of our service package in case the client’s residence permit is denied and we cannot refute this decision. The refund will be without any “ifs”, “buts”, etc. If we did not provide the result, we are not entitled to charge for it. The terms of refund are spelled out in the contract, which we sign with each client. Since the lion’s share of the service package is the cost of registration of a sole proprietorship or a company, legal address and translations into Slovak, in case of refund we incur not only time but also large financial costs. Since in case of refund we are not reimbursed for these costs, and the client is obliged to return the entire amount of the service package. Everything is honest, transparent and fair.
In our practice, there have been no cases of denial of residence permits to our clients. There were situations when the police initially refused, but with the help of our lawyers we defended the interests of the client, and he eventually received a residence permit. We are well aware of all possible situations, and we know how to act in any of them.
Our company realizes that behind every decision to issue a residence permit is the fate of our clients. We, the owners and directors of Slovakia Garant s.r.o., have been through all the processes of emigration and obtaining a residence permit in Slovakia ourselves. Therefore, we understand more than anyone how important it is for each client.
Our company is interested only in a positive decision on granting or extending a residence permit, as this is the most important criterion of our work. Therefore, we will do everything possible and even impossible to make our clients happy and have the opportunity to start a new life in Slovakia.
Sincerely, Vladimir and Tatiana Tkhorovskie,
founders of Slovakia Garant s.r.o.